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Phoenixus AG Privacy Policy

Last updated: October 29, 2020

Phoenixus AG (“Phoenixus AG”) thanks you for visiting our Web Site. Phoenixus AG, as data controller, is responsible for the processing of your Personal Information on this Web Site and/or for the purposes described in this Privacy Policy. Because we are committed to respecting the privacy of our Web Site visitors, this Web Site Privacy Policy describes the Personal Information we may collect, use, and share through your use of this Web Site. This Privacy Policy explains the efforts to balance our business interests in collecting and using the information we receive from you with your need for appropriate protection and handling of any Personal Information that you share with us.

Capitalized terms used in this Privacy Policy and not defined herein shall have the definitions provided in our usage Terms



Personal Information

“Personal Information” includes any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, including any information that is subject to applicable data protection laws (e.g., your name, birth date, address, phone number, and e-mail address). This Privacy Policy applies only to Personal Information collected on this Web Site.

Personal Information Collection & Use

At those portions of this Web Site where we provide you with the option to input Personal Information, we notify you of the uses we intend to make of that information in any given instance. When Phoenixus AG receives Personal Information, we may use it for reasonable business purposes, just as non-Internet businesses do. For example, we may use this information to: (i) contact you, via e-mail or regular mail, and to provide you with information we believe may be of interest; (ii) compile data and analyses to understand and serve our customers' needs and measure the effectiveness of our patient marketing; (iii) evaluate the use and utility of the services we provide on-line; (iv) ensure the security and integrity of this Web Site or Materials; (v) enforce our legal terms, agreements, and policies; (vi) protect our and others’ interests, rights, and property (such as to protect our copyrighted Materials); and (vii) comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts, and law enforcement requests. 

Personal Information Transfer and Disclosure 

Your Personal Information may be transferred for processing and use to Phoenixus AG affiliates in other countries and regions of the world which may not provide an adequate level of protection for your Personal Information compared with that provided in Switzerland/the European Union. However, such Phoenixus AG affiliates agree to treat your Personal Information in accordance with this Privacy Policy. We may transfer your data to one of the Phoenixus AG Group's databases outside your country of domicile, potentially including countries which may not provide an adequate level of protection for your Personal Information compared with that provided in Switzerland/the European Union. 

Your data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data was originally collected or may otherwise be lawfully processed, such as provision of services, data management or technical support. Said third parties have contracted with us to only use Personal Information for the agreed upon purpose, not to sell your personal data to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy. Personal Information may also be transferred to a third party in the event that the business of this Web Site or any part of it and the customer data connected with it is sold, assigned or transferred. In such case, we will require the buyer, assignee or transferee to treat your Personal Information in accordance with this Privacy Policy. Also, Personal Information may be disclosed to a third party if Phoenixus AG is required to do so based on applicable law or a court order, or if such disclosure is otherwise required in support of any criminal or other legal investigation or proceeding in Switzerland or abroad. Personal Information will not be sold, rented or exchanged outside of Phoenixus AG unless the user is first notified and expressly consents to such transfer.

Additionally, we reserve the right to disclose to third parties non-personally identifiable information collected for any lawful purpose, including but not limited to, aggregate or de-identified data.

Collective/Aggregate Data

The Phoenixus AG Web Site, through the use of cookies or otherwise, may also collect information from you that is not personally identifiable. For example, we might track information about the date and time visitors access this Web Site, the type of web browser they used, and the Web Site from which they connected to this Web Site.

We may aggregate and/or de-identify information about visitors to this Web Site and use and disclose it for any purpose, including product and service development and improvement activities and clinical research purposes.

Links to Other Sites

As a resource to our visitors, Phoenixus AG may provide links to other Web Sites. We try to carefully choose Web Sites, which we believe are useful and meet our high standards for the accuracy and utility of information. However, because Web Site design and content can change quickly, we cannot guarantee the standards of every Web Site to which we link. Likewise, we are not responsible for the content of any non-Phoenixus AG site. We also cannot guarantee the privacy policies of these other sites and suggest you check the privacy policies of those sites directly.

Your Choice and Rights

Depending on your jurisdiction, you may have certain rights regarding our collection, use, and sharing of your Personal Information. If you have any questions regarding these rights, please contact us at one of the methods provided below. Please note that we may request additional information to respond to or fulfill any requests regarding your rights under applicable laws or regulations.

If you wish to stop receiving any e-mails or other consumer communications from Phoenixus AG which may be sent to you in the future based on your request for this information, or if you have submitted Personal Information through a Phoenixus AG Web Site and would like to access Personal Information collected by us or have such Personal Information corrected or deleted from our records, please notify us regarding your desire to access your Personal Information or to “opt-out” via the contact information below. Please note that if you choose to opt-out as described, we may not be able to remove Personal Information about you from the databases of those third parties with which we have already shared your Personal Information as of the date that we implement your opt-out request. If you wish to cease receiving promotional emails from such third parties, please contact them directly or utilize any opt-out mechanism set forth in their respective privacy policies or email communications.

Your California Privacy Rights: California Civil Code Section 1798.83 permits California residents to request a list of all third parties to which we, during the immediately preceding calendar year, have disclosed certain Personal Information for direct marketing purposes. We do not share Personal Information with other people or non-affiliated businesses for their direct marketing purposes. 

Additionally, we do not sell your Personal Information to third parties.



Phoenixus AG will make every effort to maintain the accuracy and confidentiality of any Personal Information you supply to us. If you wish to make additions or other corrections to the information that you have sent in, please transmit it to us via the contact information below.


All information transmitted to this Phoenixus AG Web Site is secure to the extent possible using reasonable organizational, technical and administrative measures and existing technology. We will store the information that you share with us securely and will take appropriate steps to protect it from unauthorized access or disclosure. No security steps can offer 100 percent protection; therefore, we do not guarantee that your Personal Information will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such Personal Information. We will limit access to this information to those Phoenixus AG or affiliate personnel with a need to know. We educate our staff about their duty to protect your privacy. It is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources.

Data Integrity and Retention

We will retain Personal Information about you for the period necessary to fulfill the purposes outlined in this Privacy Policy or Phoenixus AG ’s data retention policies unless a longer retention period is required by law.


We and our service providers may use automated technology such as cookies and other tracking software to collect Personal Information from your computer system or mobile device. A cookie is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. You are always free to decline our cookies if your browser permits, but some parts of this Web Site may not work properly if you do. To learn more about cookies, please visit

We may use cookies and other tracking software to collect internet protocol (IP) address or other device identifier, browser type and version, browsing information (e.g., the pages you view and the links you click, and whether you access this Web Site via a social media website), time zone setting, browser plug-in types and versions, operating system and platform, and the time spent visiting, usage patterns, and the domain name of the website from which you linked to this Web Site.

Currently, we do not track your or any other users’ Personal Information over time and across third party web sites. We therefore do not respond to browser “Do Not Track” signals.



Phoenixus AG does not intentionally or knowingly collect or retain Personal Information about children who are younger than 18 years of age. If your child may have submitted information to us without indicating their actual age, and you would like it removed, please advise us through the contact information on this Web Site, and we will delete it immediately.


Any changes to this Privacy Policy will be communicated promptly at this location. Please check the privacy page periodically to review any changes that may have been made.

Thank you for visiting the Phoenixus AG Web Site. We value your interest and ideas. If you have any comments or concerns regarding the use of information provided to Phoenixus AG via an Internet site, please contact us via the contact information on this Web Site.

Contact Information / Impressum:

Phoenixus AG

Haldenstrasse 5

CH-6340 Baar


UID: CHE-226.370.706

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